A name adopted by Lancashire Local Pharmaceutical Committee.

Minor Ailments

On this page you will find SLAs, formularies, PharmOutcomes manuals & frequently asked questions (FAQs) relating to the Minor Ailments Schemes in Blackpool & Lancashire (where commissioned).

Lancashire North CCG  Minor Ailments scheme – Opening Doors pilot involving five selected GP practices ceased on 31st August 2016. This is the date that the Service Level Agreement with participating pharmacies for this particular scheme expired. See below for the full letter outlining the cessation of the service and an information leaflet for patients.

For all pharmacies who currently supply a NHS Minor Ailment Service all transactions from 1st April 2014 must be claimed using Pharmoutcomes. This replaces the current PCSS system (formerly LASCA)

There is no requirement to notify GPs. GP surgeries can request a copy of the pharmacy consultation form. The original guidance document sent by PharmOutomes did imply that a copy should be sent to the GP Surgery. This was an error.

When recording onto PharmOutcomes, contractors need to select the product as indicated on the formulary eg Zovirax for aciclovir or optrex infected eyes for chloramphenicol etc. However contractors are free to supply the appropriate OTC product  they stock.


Resource document – Helping people become ‘self care aware’



Blackpool CCG Minor Ailments Service Specification March – July 2017

PharmOutcomes support manual Blackpool MAS

Blackpool CCG Minor Ailments Formulary March 2017

Formulary update – Head Lice – 11th July 2016

On Monday 11 July 2016, the treatment options under the Community Pharmacy Minor Ailment Scheme for the treatment of Head Lice will change.

Blackpool CCG is removing the proprietary, over-the-counter Head Lice preparations from the Community Pharmacy Minor Ailment Scheme.

NICE Guidance advocates the use of wet combing as the most effective method of treatment for Head Lice. The plastic combs for this wet combing method will still be available to patients. The Minor Ailment Scheme formulary has also been updated to reflect this change.

Blackpool CCG Head Lice Leaflet – Patient Information



Greater Preston and Chorley & South Ribble Service Specification from April 2018 – March 2019. Updated version July 2018. This document also contains the formulary – appendix 8.

PharmOutcomes support manual Lancashire



This service is no longer commissioned in East Lancashire CCG area.

FYLDE & WYRE CCG AREA (Pharmacy+ Clinic Service)

The Pharmacy + Clinic in Fylde & Wyre ceased operating on the 30th June 2018.

Pharmacy + Clinic SLA 2016-17



The Minor Ailments scheme pilot involving five selected GP practices ceased on 31st August 2016. The letter & leaflet below have been sent to participating pharmacies and the five GP surgeries. They describe the reasons why the pilot has stopped, and the appropriate messages to share with patients and service users about the withdrawal of the minor ailment scheme.

Claims for payment should be processed on PharmOutcomes.  The last day available to make claims is the 30 September 2016 and only for activity/consultations undertaken up to and including 31 August 2016.

Any queries relating to the letter please email england.lancsat-pharmacy@nhs.net

Withdrawal of Minor Ailment Scheme Pilot – letter to pharmacies

Withdrawal of Minor Ailment Scheme Pilot – information for patients

Contractors wishing to have back copies of the documentation relating to this service, may apply to the CPL office: office@pharmacylancashire.org 



The Minor Ailments Scheme in West Lancs CCG area was decommissioned in December 2017

DARWEN AREA – Minor Illness Service (Prime Ministers Challenge Fund (PMCF) pilot.)

Click here to read full information and for details of how to express an interest

Please note:

  • This letter has been circulated to Darwen contractors at the request of Blackburn with Darwen (BwD) CCG (Local Primary Care are the GP federation in BwD and should not be confused with Lancashire Local Pharmaceutical Committee as both use the acronym “LPC”)
  • Lancashire Local Pharmaceutical Committee are part of the discussions with BwD CCG and are working to gain an understanding of what the service specification requirements will be, including what the expectations of the service will be on community pharmacy teams. These details and payments for the service are yet to be determined
  • If you decide to send your informal expression of interest to BwD CCG for this service please also let us know including who the contact is at your pharmacy via (office@pharmacylancashire.org) as this will enable us to support and advise you in the future


FAQs (updated 9th April 2014)

  1.  Why can’t I see senna on the drop down menu?

LPC Answer  – All OTC medicines are linked to items on the directory of medicines and medical devices. In this case, it is linked to “Senokot”. If you type “sen” you will see “Senokot”, if you type “senna”, you won’t.

  1. Do I have to give the brand indicated on PharmOutcomes?

LPC Answer   – No, this is to ensure a fair price on the OTC product. This is to avoid the “default” product to a “POM” product eg chloramphenicol eye drops, which is much cheaper than the “OTC” product.

  1. What are the record keeping requirements for the Minor Ailments Scheme?

LPC Answer  – A record of any medication supplied through the minor ailment scheme should be documented in PharmOutcomes (or you won’t get paid!) and the Patients Medication Record (PMR) on the pharmacy IT system.

  1. Do I need to send any paperwork to GP surgeries?

LPC Answer  – No, not as a matter of routine. GP surgeries can request a copy of the pharmacy consultation form. The original guidance document sent by PharmOutomes did imply that a copy should be sent to the GP Surgery this was in error.

  1. My question is not answered here ?

CPL Answer – please email office@pharmacylancashire.org
We will endeavour to respond asap if urgent please ensure you include your name and a telephone number.

Community Pharmacy Lancashire

Community Pharmacy Lancashire represents community pharmacies located in the Health & Wellbeing Board areas of Blackpool Borough Council, Blackburn with Darwen Borough Council & Lancashire County Council.